TERMS OF SERVICE

1. DEFINITIONS

For the purposes of these Terms of Service, the following definitions apply:

"Company," "we," "us," or "our" means  VirellionVentures LLC, a limited liability company operating the Velmora brand and website.

"Customer" or "you" means any individual or entity that purchases products or services from us.

"User" means any individual who accesses or uses our website, whether or not they make a purchase.

"Products" means camera accessories, electronics, and related items offered for sale on our website.

"Services" means any services provided by us, including customer support and website functionality.

"Site" or "Website" means vellmora.store and all related pages and functionality.

"Order" means a request to purchase products submitted through our website.

"Terms" means these Terms of Service, as may be amended from time to time.

2. ACCEPTANCE OF TERMS

By accessing, browsing, or using our website, or by placing an order for products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must immediately discontinue use of our website and services.

Your continued use of the website after any modifications to these Terms constitutes your acceptance of such modifications. We recommend reviewing these Terms periodically for any changes.

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and  VirellionVentures LLC regarding your use of our website and services.

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Age Requirements

You must be at least 18 years old to use our services or make purchases. If you are under 18, you may only use our services with the involvement and consent of a parent or guardian. By using our services, you represent and warrant that you meet these age requirements.

3.2 Account Security

When you create an account with us, you are responsible for maintaining the security of your account credentials. You agree to:

• Keep your password confidential and secure
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account
• Log out of your account at the end of each session

3.3 Accurate Information

You agree to provide accurate, current, and complete information when creating an account or placing orders. You must promptly update your account information to maintain its accuracy. We reserve the right to suspend or terminate accounts with inaccurate information.

4. PRODUCTS AND SERVICES

4.1 Product Description

We specialize in camera accessories, electronics, and related products designed to enhance photography and content creation. All product descriptions, specifications, and images are provided for informational purposes and may be subject to change without notice.

4.2 Product Availability and Pricing

All products are subject to availability. We reserve the right to limit quantities of any products or services and to discontinue any product at any time without prior notice. Product prices are subject to change without notice, but price changes will not affect orders that have already been confirmed and paid for.

4.3 Right to Modify

We reserve the right to modify, suspend, or discontinue any product or service at any time without liability to you or any third party. We also reserve the right to correct any errors, inaccuracies, or omissions in product information, including pricing and availability.

5. ORDERING AND PAYMENT

5.1 Order Process

Orders may be placed through our website by adding products to your cart and completing the checkout process. All orders are subject to acceptance by us. We reserve the right to refuse any order for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.

5.2 Order Confirmation

Once you submit an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We will send a separate notification when your order has been processed and shipped.

5.3 Payment Methods

We accept various payment methods as displayed during checkout. Payment must be received in full before products are shipped. We use secure third-party payment processors and do not store complete payment card information on our servers.

5.4 Pricing and Taxes

All prices are displayed in the currency specified on the website and include applicable taxes where required by law. Additional duties, taxes, or fees may apply for international orders and are the responsibility of the customer.

6. SHIPPING AND DELIVERY

6.1 Shipping Methods and Timeframes

We offer various shipping options for the United States and United Kingdom. Estimated delivery times are provided during checkout but are not guaranteed. Actual delivery times may vary based on product availability, shipping method selected, and destination.

6.2 International Shipping

For orders shipped outside the United States and United Kingdom, additional customs duties, taxes, and fees may apply. Customers are responsible for all such charges. Delivery times for international orders may be extended due to customs processing.

6.3 Risk of Loss

Risk of loss and title to products pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages after they have been delivered to the shipping address provided by you.

6.4 Delivery Issues

It is your responsibility to provide accurate shipping information. We are not liable for delays or delivery failures caused by incorrect addresses. If you are not available to receive a delivery, additional delivery attempts may be subject to additional charges by the carrier.

7. RETURNS AND REFUNDS

7.1 Return Policy - United States

For customers in the United States, we offer returns within 30 days of delivery for unused products in original packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error or product defect.

7.2 Return Policy - United Kingdom

For customers in the United Kingdom, in accordance with the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receipt without giving a reason. Products must be returned in original condition within 14 days of cancellation notice.

7.3 Return Conditions

To be eligible for return, products must be:

• Unused and in original condition
• In original packaging with all accessories and documentation
• Returned within the applicable timeframe
• Accompanied by proof of purchase

7.4 Refund Processing

Refunds will be processed within 14 business days of receiving and inspecting returned products. Refunds will be issued to the original payment method used for the purchase. Shipping charges are non-refundable unless the return is due to our error.

8. WARRANTIES AND DISCLAIMERS

8.1 Limited Warranty

We warrant that products will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. This warranty does not cover damage caused by misuse, accident, or normal wear and tear.

8.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW DISCLAIMER OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

8.3 Product Defect Procedures

If you believe a product is defective, contact us immediately at velmoragoods@gmail.com with your order number and description of the issue. We may require return of the product for inspection before providing a replacement or refund.

9. LIABILITY LIMITATIONS

9.1 Limitation of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VIRELLION VENTURES LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, OR GOODWILL.

9.2 Maximum Liability

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR PRODUCTS AND SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

9.3 Force Majeure

We shall not be liable for any delay or failure to perform due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

10. INTELLECTUAL PROPERTY

10.1 Copyright and Trademarks

All content on our website, including text, graphics, logos, images, and software, is the property of  VirellionVentures LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws. "Velmora" is a trademark of  VirellionVentures LLC.

10.2 User-Generated Content

By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content in connection with our business operations.

10.3 DMCA Compliance

We respect intellectual property rights and will respond to clear notices of alleged copyright infringement. If you believe your copyrighted work has been infringed, please contact us at velmoragoods@gmail.com with detailed information about the alleged infringement.

11. PROHIBITED USES

You may not use our website or services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To collect or track personal information of others
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent security features of our website

12. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

For customers in California, we comply with the California Consumer Privacy Act (CCPA) and provide specific rights regarding personal information as detailed in our Privacy Policy.

For customers in the United Kingdom, we comply with UK GDPR and provide appropriate protections for personal data as required by applicable data protection laws.

13. THIRD-PARTY SERVICES

13.1 Shopify Platform

Our website is hosted on the Shopify platform. Certain services and functionality are provided by Shopify Inc., and your use of these services is subject to Shopify's terms and conditions.

13.2 Payment Processors

We use third-party payment processors to handle payment transactions. Your payment information is subject to the privacy policies and terms of service of these payment processors.

13.3 External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

14. DISPUTE RESOLUTION

14.1 United States Customers

For customers in the United States, any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You retain the right to bring claims in small claims court if they qualify.

14.2 United Kingdom Customers

For customers in the United Kingdom, disputes may be resolved through the European Commission's Online Dispute Resolution platform or through the courts of England and Wales. Nothing in these Terms affects your statutory consumer rights.

14.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles, except where local consumer protection laws provide greater protection to consumers.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless  VirellionVentures LLC, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of our website and services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any content you submit or transmit through our website

16. TERMINATION

16.1 Termination by You

You may terminate your account at any time by contacting us at velmoragoods@gmail.com. Termination does not relieve you of any obligations for charges incurred prior to termination.

16.2 Termination by Us

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to our business, other users, or third parties.

16.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

17. GENERAL PROVISIONS

17.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17.2 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and VirellionVentures LLC regarding your use of our website and services.

17.3 Amendment

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

17.4 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

17.5 Assignment

We may assign our rights and obligations under these Terms without restriction. You may not assign your rights or obligations under these Terms without our prior written consent.